Privacy Policy

Privacy Policy

Effective Date: 13 July 2025 Reviewed: Annually

This Privacy Policy applies to That Port Technology Guy Ltd (UK) and One Digital Nation Technologies FZCO (UAE), trading as One Digital Nation (“we”, “our”, “us”), and explains how we collect, use, and protect your personal data across our UK and UAE operations.

⸻

1. Who We Are • United Kingdom That Port Technology Guy Ltd 10 Tay Square, Dundee, DD1 1PB Email: info@onedigitalnation.co.uk • United Arab Emirates One Digital Nation Technologies FZCO IFZA Business Park, Building A2, Dubai Silicon Oasis, Dubai Email: info@onedigitalnation.ae

⸻

2. Information We Collect

We collect personal and business-related data including: • Name, email address, company name, job title • Content submitted via forms or meeting scheduling tools (e.g. Calendly) • Information shared in project discussions (e.g. business data, strategy docs, website content) • IP address, cookie data, and basic site behaviour analytics • Financial and transactional data when purchasing services • Meeting transcriptions and planning insights (via tools like Otter)

⸻

3. How We Collect Data • Directly via website forms and booking tools • Through project meetings (1:1 or group) • Via third-party services used to deliver or manage our services • Through cookies and analytics tools on our website

⸻

4. Why We Collect Your Data

We use your data to: • Respond to enquiries and schedule calls • Plan, deliver, and support digital services • Send newsletters and marketing communications • Comply with legal obligations and regional data regulations • Improve user experience and website performance

⸻

5. Use of Artificial Intelligence (AI)

We use AI tools such as meeting transcription services and LLM’s to support planning, content generation, and delivery of services. These tools are used responsibly, and only with data relevant to the tasks being performed. We do not use AI to make automated decisions about individuals.

⸻

6. Data Retention • Non-client data: retained for up to 6 months • Client data: retained for the duration of our working relationship, and as required by law • Data may be stored in cloud services hosted within the EU for compliance purposes

⸻

7. Third-Party Tools We Use

We rely on trusted tools including: • Zoho CRM • Calendly • Otter • Stripe • QuickBooks • Google Analytics • Microsoft 365 (EU-hosted)

Each provider maintains its own privacy and security standards.

⸻

8. Cookie Policy (Embedded)

Our website uses cookies to personalise content, analyse traffic, and enhance your experience.

What Are Cookies?

Cookies are small data files stored on your device when you visit our site.

Types of Cookies We Use: • Essential Cookies – Enable core functionality like security and accessibility • Analytics Cookies – Help us understand site usage (e.g. Google Analytics) • Marketing Cookies – May be used in future to deliver relevant advertising

You can manage cookie preferences using our cookie banner when visiting the site.

⸻

9. Data Subject Rights

Depending on your location, you have the right to: • Access, correct, or delete your personal data • Withdraw consent where processing is based on consent • Lodge a complaint with your local data protection authority

⸻

10. Supervisory Authorities • UK Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Website: ico.org.uk • UAE UAE Data Office (Federal Decree Law No. 45 of 2021) Information about data protection obligations in the UAE is available via your local legal counsel or the UAE government’s digital authority.

⸻

11. Changes to This Policy

We review this Privacy Policy annually to ensure continued compliance and relevance. We may update it at any time to reflect operational, legal, or regulatory changes.

⸻

12. Contact Us

For questions about this policy or your data: • UK: info@onedigitalnation.co.uk • UAE: info@onedigitalnation.ae